Purchasing & Payment

For each online order, you must pay:

• the applicable price for the relevant goods confirmed by Total Learning; and

• the delivery and handling fee specified on the website at that time.

Your order and credit card details are safe and secure. All personal and credit card information provided to Total Learning is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. Payment must be cleared before the goods are dispatched unless you have approved credit facilities with Total Learning Online. 

GST: All prices on the Total Learning Online website are inclusive of GST. New Zealand delivery addresses, all prices are GST inclusive unless otherwise stated. If your order ships to a delivery addresses outside New Zealand, no GST will be charged. 

Buying Products from our Website

Any order placed by you in the manner described in this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you.

Total Learning may change the prices published on this website at any time. While every effort has been made to ensure the accuracy of prices and information displayed on the Total Learning 'Online 'website, Total Learning reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on this site, or an error in your order. We may require additional verification or information before accepting any order.

'Clearance' or 'On Sale' Products

All ‘Clearance and on sale‘ products are sold on a No Returns basis as per our Returns Policy, and are subject to these Terms & Conditions of purchase.

Due to the limited stock availability of clearance products, neither placement of an order, nor email confirmation that we have received your order, guarantees fulfilment of that order. Orders are processed on a first-come first served-basis and we will be considered to have accepted your order only by delivering the goods. If we cannot accept your order for any reason, we will notify you by telephone or email.

If your order is unsuccessful because the stock has been purchased by an order prior to yours, Total Learning is not required to supply you with any alternative products and has no liability to you whatsoever.

All advertised promotions are in Australilan Dollars unless otherwise stated.

Title & Risk

Title to the goods purchased on this site does not pass from Total Learning to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery.

Returns Policy & Refunds

All product returns are subject to Total Learning's Returns Policy, which forms part of these terms and conditions.

Product Information, Prices & Photos

Total Learning 'Online' aims to include up-to-date pictures and specifications of all of the goods. However, our picture and/or description of the goods may differ from the actual goods. We recommend you read the labels on the goods carefully before using the goods. Images are for illustration purposes only, actual product may differ.

Paypal is available and will be processed in the name of Total Learning 'Totally Online'

Our website we uses a payment gateway called SecurePay. Total Learning uses SecurePay's Internet Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology. 

A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser.

We accept payment over the phone -simply check out your shopping cart - select the option "Pay By Phone" and call the toll free number provided during office hours 8.30am to 4.30pm AEST Monday- Friday